JOIN THE TEAM | Arnolfini Head of Visitor Services

The Role

Arnolfini is seeking someone exceptional to become our Head of Visitor Services.

Arnolfini opens six days a week and delivers more than 150 events throughout the year across its gallery, theatre, bookshop, café bar and community spaces.

The Head of Visitor Services will manage a team of front of house staff, work closely with the building management team (of UWE, Bristol) and liaise on a daily basis with our many creative, education, commercial and community partners. Arnolfini (Bush House) is a busy and dynamic hub for culture, creativity and education on Bristol’s harbour side and we aim to provide a high level of customer care, safety and a welcome to all our visitors and building users.


Who are we looking for?

 This is a demanding role, which involves overseeing our Front of House delivery, fostering great working relationships between our volunteers and staff, and ensuring the building is operating efficiently and effectively.   You will be extremely well organised and be able to juggle many tasks.  You will have excellent communication skills.  You must be enthusiastic and willing to contribute ideas.  You will have an interest in contemporary art or cultural organisations.


Head of Visitor Services

Working Hours: 40 hours per week.

Contract: Permanent

Salary: £32,000 – £35,000 per annum

 The start date for this post is planned for as soon as possible to support our reopening plans, in line with the current Government COVID schedule.

Interviews will be held on Tuesday 29th June

Read the Head of Visitor Services Job Description and Personal Specification.

If you would like to apply, please complete the Head of Visitor Services Application form, detailing how your skills and experiences match the criteria of this role together with a completed Equal Opportunities Form by 9am Tuesday 22nd June 2021.


Our commitment to diversity

Arnolfini values representation and strives to promote equality and diversity at all levels. We welcome and encourage applications from those currently underrepresented in our workforce and in the arts community; particularly people of colour, and disabled people (as defined by the Equality Act 2010). We are committed to managing a fair and equitable recruitment process.

We will guarantee an interview to any disabled candidate who fulfils the minimum criteria for the role as described in the Person Specification.

Please let us know if you require assistance to complete the application.

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