JOIN THE TEAM | Visitor Services Assistants

The Role
You will be the first point of contact for visitors including the general public, clients, stakeholders and contractors. You will help to provide a warm welcome, excite and assist visitors and promote the events and exhibition programme.

Who are we looking for?
You will have an interest in contemporary art or cultural organisations and be passionate about making culture and the arts accessible for all.

You will have experience working in a vibrant cultural venue and enjoy working with people. You are calm under pressure and can handle emergency situations and support the delivery of a busy programme.

Visitor Services Assistant x 2
Working Hours: A two-week rota of 10.30am to 6.15pm shifts, equating to an average 24 hour week.
Position 1: Working every Tuesday and Wednesday and every other Saturday and Sunday.
Position 2: Working every Thursday and Friday and every other Saturday and Sunday.
You must be available to work evenings and weekends. Overtime is available.
Contract: Permanent
Salary: £18,720 per annum (paid on a pro-rata basis), which equates to £9.00 per hour, £11,232 actual salary.

Casual Visitor Services Assistant
Working Hours: Covering holiday and absence of the permanent Assistants. Shifts can vary, working Monday to Sunday, 3 to 12 hour shifts between the hours of 8am to 12am as required according to the needs of the business.
Contract: Casual
Pay: £9.00 per hour plus holiday pay

The start date for these posts is planned for as soon as possible to support our reopening plans, in line with the current Government COVID schedule, mid May 2021.

Interviews will be held week commencing 19th April 2021.

Read the Visitor Services Assistants Job Description

If you would like to apply, please complete the Visitor Services Assistants Application Form, detailing how your skills and experiences match the criteria of this role.

Please complete the Equal Opportunities Form and send your completed Application Form to by 9am Monday 12 April 2021. 

If you have any other questions regarding these roles, please contact Rosie Ashby, Head of Visitor Services at

Our commitment to diversity
Arnolfini values representation and strives to promote equality and diversity at all levels. We welcome and encourage applications from those currently underrepresented in our workforce and in the arts community; particularly people of colour, and disabled people (as defined by the Equality Act 2010). We are committed to managing a fair and equitable recruitment process.

We will guarantee an interview to any disabled candidate who fulfils the minimum criteria for the role as described in the Personal Specification.

Please let us know if you require assistance to complete the application.

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