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Arnolfini - est 1961

We are looking for a Visitor Services Supervisor to join our busy team, to provide a welcoming, safe and accessible service and have the flexibility to work across all Arnolfini’s front facing functions.

The Role

The Visitor Services Supervisor will ensure that visitors receive an exceptional welcome providing a welcoming, safe, and accessible experience.

You will supervise a team of Visitor Services Assistants to greet visitors, invigilate gallery spaces and uphold our Health & Safety and Safeguarding policies and procedures.

Who are we looking for?

You are passionate about engaging with all our visitors and confident, calm and professional when problem solving.

You are organised and remain calm under pressure with an ability to handle an often rapidly changing workload and support the delivery of a busy programme.

You will ideally have an interest in contemporary art or cultural organisations but above all be passionate about making culture and the arts accessible for all.

Visitor Services Supervisor

Working Hours: 10:15-18:15 16 hours Every other weekend (Saturday and Sunday) equating to 8 hours per week.

Additional hours will be available including evenings and weekends on a casual basis.

Contract: Part Time

Pay: £26,000 FTE per annum (paid on a pro-rata basis £5,200), which equates to £12.50 per hour.

Please complete your application via the link before 9am Tuesday 4th June 2024.

Sorry, but applications after this time will not be considered.

Interviews will be held: Week commencing 10th June 2024 with a start date planned from 6th July onward.


Please read the Visitor Services Job Description and Personal Specification.

If you would like to apply, please complete the Visitor Services Application form, detailing how your skills and experiences match the criteria of this role.

If you have any other questions please contact recruitment@arnolfini.org.uk

Our commitment to diversity

Arnolfini values representation and strives to promote equality and diversity at all levels. We welcome and encourage applications from those currently underrepresented in our workforce and in the arts community; particularly people of colour, and disabled people (as defined by the Equality Act 2010). We are committed to managing a fair and equitable recruitment process.

We will guarantee an interview to any disabled candidate who fulfils the minimum criteria for the role as described in the Personal Specification.  

Please let us know if you require assistance to complete the application.