Covid Guidance
Keep Safe and Enjoy Yourself
The health and safety of our customers and staff is our priority. We’ve introduced new measures so you can enjoy a safe and comfortable visit to Arnolfini.
Booking your Visit
You are required to book a visit to the galleries. Find out more about our latest exhibitions and how to book. If you’re unable to book online we aim to keep a number of spaces available on the day, please speak to a member of staff on arrival. Should you need assistance, we have a priority entry system in place.
Entry to exhibitions remains free but as a charity and we do rely on donations in order keep this amazing facility open. There is a donation option when you book your exhibition slot and there are donation points in the building. Alternatively you can donate online. Any amount is always welcome and we appreciate your support, thank you.
You don’t need to book a visit to the Bookshop and Café Bar, however during peak times, especially weekends, there may be a short wait due to our reduced capacity.
Face Covering
We ask all visitors to please wear a face covering over mouth and nose when in the building. If you have any health issues around wearing a face covering, please let our team know. All members of our team also wear face coverings.
What if I have forgotten my face covering?
We will have face coverings available for our visitors at £1 each to cover our costs in providing these.
NHS Test and Trace/Venue Check in
We ask all vistors to check in via the NHS Test and Trace app or visitors can leave details via pen and paper.
Social distancing
We ask for your support in following our social distancing guidelines. This means keeping 2 metres apart at all times.
Reduced Capacity
We have reduced the maximum capacity to make your visit safe and more comfortable.
Extra cleaning, using hand washing
We have extra sanitising and cleaning facilities in high touch point areas. Hand sanitising stations can be found throughout the building. Please use sanitiser provided on entry to the building.
Wellness Checks
If you have any symptoms of Covid-19, are self-isolating or have been contacted in accordance with the track and trace system, please do not enter the building. All members of our team are checked accordingly too.
Lifts
Our lifts are reserved for users with accessibility needs only. We ask everyone else to use the stairs for which there are social distancing measures in place.
Stairs
Please check no one is using the stairs before you go either up or down. Please be aware of those who may need assistance and avoid using the handrail where possible.
Toilets
Our toilet facilities are currently limited for visitors and customers only, subject to availability. There is a list of public toilets available within Bristol at www.bristol.gov.uk/streets-travel/public-toilets.
Events in Arnolfini Theatre
For events taking place in our theatre, places will be limited, seating will be distanced, and face coverings must be worn to limit the risk of spreading Covid-19. Further details will be sent out following booking.
Our Team
All members of our team undergo a daily wellness check before they enter the building.
Everyone is supplied with Personal Protective Equipment (PPE) which is refreshed regularly.
All employees have been retrained in the correct frequency and method of handwashing and use hand sanitiser at regular intervals.
A risk assessment has been completed and documented to demonstrate we have looked at the Covid-19 hazards within Arnolfini and have introduced measures to operate safely.
Should you have any queries before you visit Arnolfini, please get in touch via our Contact page.
Arnolfini have been awarded We’re Good to Go certification from Visit England. For more information about the accreditation and scheme please visit www.visitbritain.org/were-good-go-industry-standard-all-sectors-tourism-industry
